Last Updated: 25/11/2025
Welcome to HightPoints Software. By accessing our website or using any of our services, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
These Terms & Conditions govern your use of:
Our website (www.hightpointssoftware.com)
All services offered by HightPoints Software, including Web Development, Mobile Apps, UI/UX Design, Digital Marketing, Remote Tech Support, and QuickBooks (Intuit) Support
By using our services, you agree to these terms and our Privacy Policy.
You agree to:
Use our website only for lawful purposes
Provide accurate and truthful information when contacting or hiring us
Not interfere with website functionality or security
Not attempt unauthorized access to our systems or data
We reserve the right to terminate access for any misuse or violation.
For services like web development, mobile apps, UI/UX, or marketing, a written proposal or agreement will be provided.
Work begins only after:
Approval of the proposal
Payment of the required advance
Our support is provided remotely through authorized tools.
We are not responsible for issues caused by pre-existing system errors, third-party software, or user modifications.
Clients must:
Provide necessary access, details, and files
Maintain backups of important data (especially for QuickBooks services)
Use genuine licensed software
We are not liable for data loss caused by client negligence or third-party tools.
All service payments must be made as agreed in the contract, invoice, or support package.
Refunds are only provided when:
Work has not yet started, or
A duplicate payment is made
We do not offer refunds for:
Completed work
Support services already delivered
Issues caused by third-party software or user errors
All content, graphics, logos, and materials on our website are the property of HightPoints Software.
Completed project files (website code, designs, etc.) become the property of the client only after full payment.
You may not copy, reproduce, or distribute any of our materials without permission.
HightPoints Software is not liable for:
Loss of data
Business interruption
System failures due to external software
Damages caused by cyberattacks or malware
Any indirect, incidental, or consequential damages
Our responsibility is limited to the amount paid for the service.
Some services may involve third-party platforms such as:
Hosting providers
Google services
Meta Ads
QuickBooks/Intuit
Plugins, themes, and APIs
We are not responsible for downtime, bugs, policy changes, or issues related to these third-party systems.
All project files, credentials, and business data you share with us are kept confidential.
We do not share your information with anyone except required service partners, as described in our Privacy Policy.
We may suspend or terminate services if:
Payments are overdue
Terms are violated
Fraudulent activity is detected
You may discontinue services anytime, but payments already made are non-refundable.
We may update these Terms & Conditions at any time.
Updates will be posted on this page with the revised date.
Continued use of our website or services indicates your acceptance of the updated terms.
For questions regarding these Terms & Conditions, contact us:
HightPoints Software
Email: support@hightpointssoftware.com
Website: www.hightpointssoftware.com
